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Warranty on our engines 24 months from the date of purchase, valid only if the specified service times of 25 hours are observed. Service only by service authorized by us.
Warranty claims are void if the engine is tampered with or opened by one's own hands Warranty claims are void if the engine is used improperly (exclusively for model airplanes)
No guarantee when using our engines with thrust vector control in conjunction with 3D aerobatics
Prices are subject to change and take into account price increases and reductions by our suppliers.
Delivery times may vary up to 12 weeks depending on the order situation.
Payment generally in advance, when paying on account, the goods remain our property until full payment.
We assume no liability for consequential damage caused by an engine malfunction. After the engine has left production, we no longer have any influence on correct installation, proper operation, compliance with the safety instructions, etc., and we cannot assume any liability for this in the event of damage.
We do not carry out any service work on third-party engines. Exclusively Frank turbines.
You can revoke your contractual declaration within 14 days without giving reasons in text form (e.g. letter, fax, e-mail) or - if the item is left to you before the deadline - also by returning the item. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also not before we have fulfilled our information obligations in accordance with Article 246 § 2 in conjunction with § 1 paragraph 1 and 2 EGBGB as well as our obligations according to § 312g paragraph 1 sentence 1 BGB in connection with Article 246 § 3 EGBGB. The timely dispatch of the cancellation or the item is sufficient to meet the cancellation deadline. The revocation must be sent to:
Frank Turbine GmbH
Ferdinand Weyrerstraße 15
6020 Innsbruck
UID: ATU81240015
Tel: +43 – 6602-427021
E-Mail: office@frankturbinen.com
Email: office@frankturbinen.com
In the event of an effective revocation, the services received by both parties must be returned and any benefits (e.g. interest) surrendered. If you cannot return or hand over the received service and benefits (e.g. advantages of use) or only partially or only in a deteriorated condition, you must compensate us for the value in this respect. You only have to pay compensation for the deterioration of the item and for any use made if the use or deterioration is due to handling of the item that goes beyond the examination of the properties and functionality. "Checking the properties and functionality" means testing and trying out the respective goods, as is possible and customary in a retail store. Transportable items are to be returned at our risk. You have to bear the regular costs of the return if the delivered goods correspond to those ordered and if the price of the item to be returned does not exceed an amount of 40 euros or if, in the case of a higher price of the item, you have not yet received the consideration or a have made the contractually agreed partial payment. Otherwise, the return is free for you. Items that cannot be sent by parcel will be picked up from you. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of your declaration of revocation or the item, for us with their receipt.
Innsbruck, October 16th, 2024
Imprint:
Frank Turbine GmbH
Limited liability company
Mechatronics for mechanical and production technology in accordance with Section 94 Z. 49 GewO 1994
Commercial management: Ing. Mario Pasqualini
Authority: Municipal Council of the City of Innsbruck
Ferdinand Weyrerstraße 15
6020 Innsbruck
FN: 637420h
UID: ATU68913018
Tel: +43 – 6602-427021
E-mail: office@frankturbinen.com
Consumers have the opportunity to submit complaints to the EU's online dispute resolution platform: http://ec.europa.eu/odr. You can also send any complaints to the email address provided above.